We have a 30-day return policy, which means you have 30 days after receiving your item to return it back to us. If the item is received after the 30 days you will receive a credit voucher for your items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. If the item has been worn, damaged or used it will be returned back to you. You’ll also need the proof of purchase.
To start a return, you can email us your order number and request on: customercare@luxeemporiumx.com.
*Earrings are non refundable for hygiene reasons & Clearance items are returnable for a credit note only*
Read more about our returns policy including exclusions and non-refundable products here.
