Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please note we cannot alter any incorrect addresses due to the high volume of emails we receive. Please ensure you check your address is correct and your house number is included. if the order is returned back to us a £3.50 charge will have to be covered to get your order re-shipped. If you do not wish to get your order sent back out a £3.99 handling fee will be deducted from your refund for postage, packaging and admin charges. 

Domestic Shipping Rates and Estimates

We offer FREE UK Delivery this will be automatically applied at the checkout. Thank 

UK Delivery

    Estimated delivery time

    Price

 Next Working Day Delivery (Order before 1pm)

1 working day 

 £4.99

Standard Delivery 

  3-4 working days 

 FREE

International Shipping

We also offer international shipping to all countries. Orders over £75 value have free shipping this will automatically applied at checkout. Shipping is £10.99 and takes up to 10 business days.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Luxe Emporium is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please message us on the Contact Us section on our website with your name and order number, and we will look into it for you.

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